Privacy Policy


Privacy Policy

At Pinova Aesthetics, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website https://pinova.us, purchase our products, or otherwise interact with us.

1. Information We Collect
• Personal Information: name, email address, phone number, billing and shipping address, payment details (processed securely via third-party providers).
• Device Information: IP address, browser type, operating system, and how you interact with our site.
• Cookies & Tracking: we use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

2. How We Use Your Information
• To process and deliver your orders.
• To provide customer support.
• To improve our website and services.
• To send you updates, offers, or marketing communications (you can opt out anytime).

3. Third-Party Service Providers

We use trusted third-party partners to operate our business:
• Shopify – our e-commerce platform that powers this website.
• Payment Processors (e.g., PayPal, credit card providers) – to handle payments securely.
• Shipping Companies (e.g., DHL, FedEx, USPS, Aramex) – to deliver your orders.

These providers have access only to the information necessary to perform their services.

4. Your Rights

Depending on your location, you may have the right to:
• Access, correct, or delete your personal data.
• Object to certain processing activities.
• Withdraw consent for marketing communications.

5. Data Security

We use SSL encryption and other industry-standard security measures to protect your information.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
• Email: support@pinova.us
 • Phone: +1-707-342-9756